Delete your account
You can permanently delete your WhereU account and all associated data at any time. This self-serve mechanism satisfies Article 17 GDPR (Right to Erasure), Apple App Store Guideline 5.1.1(v), and Google Play Data Safety requirements.
What gets permanently deleted
- Your user profile, username, display name, avatar photo, and bio
- All uploaded photos, event banners, and cloud media attachments
- Your live location, trajectory logs, dwell stops, and visited places history
- Your friendships, squads, in-app chats, reactions, and ping history
- Your venue check-ins, mayorship rankings, and claimed Flash Perks
- Your AI persona badges, flair assignments, and MCP API authorization tokens
- Your push notification device tokens (APNs / FCM) and preferences
- Your security credentials, sessions, and authentication record
Account deactivation is immediate. Personal records and media are expunged from primary storage immediately and completely wiped within 30 days. Anonymized fiscal invoices and ticket payment logs are retained strictly where required by Romanian and EU accounting laws (Law no. 82/1991).
Sign in to delete your account
You need to be signed in to delete your account. If you can no longer access your account, contact us and we'll delete it for you within 30 days.